Configuration of Destination Delivery Address (where applicable).Customer Registration ID (CRID) enrollment.USPS Web Tools API registration resulting in generation of Web Tools user ID and access configuration. EPS account enrollment for electronic funds transfer for payment of USPS Returns service postage.Part I: Technical Integration Specialist (TIS) For additional USPS Returns service details, reference. The API allows integrators to request USPS Returns service labels for items that can be mailed using First-Class Package Return Service, Priority Mail Return Service, and Ground Return Service. USPS Returns service account holders will pay postage and fees through an Enterprise Payment System (EPS) account so that items can be returned by their customers (at no charge to their customers) using merchant provided USPS Returns service labels. The Web Tools USPS Returns Label API enables customers to receive USPS Returns service labels which are processed using the new automated returns process via Package Platform. The USPS Returns web page can also be referenced: Business hours for the MSSC are Monday-Friday from 7:00 AM-7:00 PM Central. Integrators should contact the USPS Mailing & Shipping Solutions Center (MSSC) at 1-87 for assistance. Nota: The Web Tools user ID (i.e.“123ABCD456”) you receive upon registration will not work at (also reference: ) USPS Web Tools API user ID credentials are separate and required for API use.Īdditional onboarding is required before integrators can begin using the Web Tools USPSReturnsLabel API to generate USPS Returns service labels. Remember that all data and attribute values in this document are for illustration purposes and are to be replaced by your actual values.įor information on registering and getting started with Web Tools, please refer to the Step-By-Step guide found on the Web Tools Technical Documentation Page. An error message will be returned if an incorrect value is entered. When building the XML request, pay particular attention to the order and case for tags. We recommend integrators check the character length of all values passed in the API request to avoid any truncation or unsuccessful responses. This is important since the resulting value could prevent a correct response. Where a parsing expression or character limit is not documented for tags defined as a String, Web Tools will simply pass in the characters up to the maximum amount allowed and disregard the rest. Also, be aware of the maximum character amounts allowed for some tags - an error will return if values passed exceed these limits. Nota: The Request Parameter sections present the XML input tags for generating live requests along with the restrictions on the values allowed. The Developer’s Guide also contains information on testing and troubleshooting. See the Developer’s Guide to learn the administrative process for gaining access to the Web Tools APIs as well as the basic mechanism for calling the APIs and processing the results. This document contains a Reference Guide to the USPS Returns Label API. 27Ĥ.3 USPS Returns Label Sample – Ground Return Service. 26Ĥ.2 USPS Returns Label Sample – First-Class Package Return Service. 25Ĥ.1 USPS Returns Label Sample – Priority Mail Return Service. 3.0 Appendix A – Image Parameter Options.
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